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| Excel Translations’ translation services are certified to the ISO (International Organization for Standardization) 9001:2008 standard. The following key ISO 9001:2008 sections govern Excel Translations’ Quality Assurance Processes:
Section 5 — Management Responsibility Excel Translations’ vision, policies and strategic objectives are built around, among others, the following management principles:
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Excel Translations allocates and directs its resources –personnel, infrastructure, information, partners, finances – for the operation and continuous improvement of its production process, as well as the full satisfaction of its customers.
Section 7 — Product RealizationThe Quality Management System designed at Excel Translations ensures the effective and efficient operation of linguistic and supportive processes, which provides it with the capability to satisfy its customers.
Section 8 — Measurement, Analysis & ImprovementMeasurement data are important in making fact-based decisions. Excel Translations ensures the effective and efficient measurement, collection and validation of data to ensure its performance and the satisfaction of its customers.
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