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Management of In-Country Review Process

For regulatory reasons, companies in regulated industries do not have a choice but to provide an in-country review “safety net” as part of the translation process. By outsourcing this process, regulated companies can free up their employees and resources while maximizing the efficiencies that Excel Translations have achieved in providing this service. Outsourcing the in-country review process benefits our clients in a number of ways:

Excel Translations will manage the reviewers. This will result in guaranteed availability, known costs, and the existence of backup reviewers. Through the use of our paper trail, we will be able to pinpoint what changes were made, when, and by what reviewers. Most importantly, it affords our clients the opportunity to change reviewers if they are unhappy with their performance.

When not outsourced, the in-country review process can be one of the most cumbersome and time-consuming tasks of the translation process. It may take weeks, slowing down if not paralyzing the whole translation process. Sometimes reviewers miss their review deadlines or are not available, forcing clients to proceed without their input. By relying on an independent review organization, regulated companies will be able to dramatically cut review times while being assured that their translations are reviewed, every time, with no exception.

Thanks to our ISO certified methodology for seeking, qualifying, and approving reviewers, the reviewers are selected by our clients and are “known quantities.” In contrast to some of the current reviewers, it will be clear what educational, professional, and linguist background the reviewers have. This will result in review comments that are more consistent and more meaningful.

Once the review is completed, our in-country reviewers will issue a Certificate of Conformity, attesting that the translation has gone through a thorough in-country review and meets all industry-standards requirements. This document is indispensable from a regulatory point of view.

For the past ten years, Excel Translations has successfully set-up and managed independent in-country review panels on behalf of its clients. Please contact us to find out how your organization can also benefit from this service.